Privacy Policy

Privacy Policy

Effective Date: 10/30/2024


1. Introduction


The Doring Company DBA Factory Direct Mattress of Overland Park (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information we collect from or about you when you access our website https://fdmattressoverlandpark.com (“Site”) or use our SMS marketing services. By using our Site or SMS services, you agree to the collection and use of information in accordance with this policy.

 

2. Information We Collect


A. Information You Provide
  • Account Information: When you create an account, register, or make a purchase, we may collect personal details, such as your name, email address, phone number, shipping address, and payment information.
  • SMS Opt-in: If you sign up for SMS marketing, you may be asked to provide your phone number and consent to receive promotional messages from us.

B. Automatically Collected Information

  • Usage Data: We collect information on how you access and interact with our Site. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on each page.
  • Cookies and Tracking Technologies: We may use cookies, beacons, tags, and scripts to enhance user experience, analyze site traffic, and personalize content.

C. Information from Third Parties

We may receive information about you from third parties, such as our business partners and data analytics providers, which helps us improve our services and target relevant content.


3. How We Use Your Information


  • To Operate and Improve the Site: We use your information to maintain, personalize, and improve our Site and services.
  • To Process Transactions: We use your payment details and shipping address to fulfill orders.
  • SMS Marketing: With your consent, we use your phone number to send you marketing messages via SMS. These messages may include promotional offers, product updates, and reminders.
  • For Customer Support: We use your contact information to respond to inquiries and provide support.
  • Analytics and Marketing: We may use your information for advertising and analytics purposes to improve our understanding of customer interests and to deliver relevant content.

4. SMS Marketing


By opting in to receive SMS marketing, you agree to receive text messages from us at the number you provided. Your consent to receive SMS messages is not a condition of any purchase. Message and data rates may apply.

Opt-Out: You may opt-out of SMS marketing messages at any time by replying “STOP” to any SMS message or by contacting us directly at [contact email/phone].

Frequency of Messages: Message frequency may vary based on the interactions you have with us.


5. How We Share Your Information


  • Third-Party Service Providers: We may share your information with service providers who assist us with payment processing, shipping, analytics, and SMS messaging services.
  • Legal Compliance: We may disclose information if required by law, court order, or governmental regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the business assets.

6. Data Security


We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.


7. Data Retention


We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When information is no longer needed, we will securely delete or anonymize it.


8. Your Rights and Choices


Depending on your location, you may have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information.
  • Objection and Restriction: You may object to or request a restriction on processing your personal information.
  • Data Portability: You may request a copy of your data in a commonly used, machine-readable format.
  • Opt-Out of SMS Marketing: You may opt-out of SMS marketing messages by following the instructions in Section 4.

To exercise your rights, please contact us at 913.355.5228.


9. Third-Party Links


Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing the privacy policies of these sites before sharing personal information.


10. Children’s Privacy


Our Site and services are not intended for children under 13, and we do not knowingly collect or solicit information from anyone under the age of 13. If we discover that we have collected personal information from a child under 13, we will delete it promptly.


11. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this policy. We encourage you to review this policy periodically for any updates.


12. Contact Us


If you have any questions or concerns about this Privacy Policy, please contact us at:

The Doring Company
Email: greg@fdmattressoverlandpark.com
Phone: 913.355.5228

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